Clinical Trial: WayToServe Español: Online Responsible Beverage Service Training for Spanish-Speaking Servers

Study Status: Not yet recruiting
Recruit Status: Not yet recruiting
Study Type: Interventional

Official Title: WayToServe Español: A Culturally-Appropriate Online Responsible Beverage Service Training for Spanish-Speaking Servers

Brief Summary: Responsible Beverage Service Training (RBS) has been shown to be effective and recent research by this research team has shown that online RBS training (WayToServe®) was more effective, particularly over time, than usual and customary (UC) RBS training by live trainers. However, one growing segment of alcohol servers and sellers has been neglected in RBS training efforts: Hispanic primarily Spanish-speaking servers in predominantly Spanish-speaking premises. This project will develop and test the first online RBS training for predominantly Spanish-speaking servers, WayToServe Español, which is culturally and linguistically appropriate and will fill a gap in evidence-based alcohol prevention interventions for this underserved population.

Detailed Summary: Among the measures against drunk driving available to policy makers and prevention practitioners, Responsible Beverage Service (RBS) training has shown promise. In these programs, alcohol servers are educated in a number of techniques, including correct identification checking, recognizing signs of intoxication in patrons, and managing patrons via drink counting techniques to safely keep them under Driving While Intoxicated blood alcohol limits. Recent reviews of RBS programs have found evidence for effectiveness. However, the diffusion of RBS training and practices has been limited: 18 U.S. states require some form of RBS training, another 18 incentivize training in some way, and the other 14 states have no RBS regulations at all. As a result, while RBS training may be widely available, it is not widely adopted. An overlooked limitation of all RBS training in the U.S., and a limit to its dissemination, is that it is only offered in English and from a mainstream U.S. culture point of view. Proposed here is the development and testing of a Spanish-language version of an evidence-based online RBS training program (WayToServe®) that will be culturally tailored to Hispanic cultural values, experiences, and circumstances: WayToServe Español. The systematic development of WayToServe Español will meet the training needs of an underserved and growing population segment of alcohol servers and sellers - Hispanics who are predominant speakers of Spanish and who often work in premises with many predominantly Spanish-speaking patrons. The proposed Direct-to-Phase II research will be accomplished in two phases. The first phase will entail the iterative and systematic development of WayToServe Español via Spanish-language focus groups and usability testing. The second phase will involve the evaluation of WayToServe Español in Spanish-dominant premises in New Mexico and West Texas via a randomized efficacy trial that randomly assigns premises to either rece
Sponsor: Klein Buendel, Inc.

Current Primary Outcome: Alcohol Service Refusal [ Time Frame: 9 Months ]

The Investigators will employ data forms completed by both PP buyer and observer to record server reactions during the PP buyer visit. These forms are filled out immediately after the visit and are checked by research staff for completeness and concordance before data entry. The PP buyer form contains fields that record if an alcohol sale was made. The alcohol service refusal rate is the ratio of the number of times the sale is refused to the number of purchase attempts.


Original Primary Outcome: Same as current

Current Secondary Outcome:

  • Effect Moderator - Physical Layout/Decor of the Establishment [ Time Frame: 9 Months ]
    Descriptive data about the physical layout/decor of the premises
  • Effect Moderator - Approximate Number of Servers On Duty [ Time Frame: 9 Months ]
    Data about the approximate number of servers on duty
  • Effect Moderator - Approximate number of patrons [ Time Frame: 9 Months ]
    Data about the approximate number of patrons in establishment
  • Effect Moderator - Gender of Server Who Interacts with PP buyer [ Time Frame: 9 Months ]
    Data about the gender of server who interacts with PP buyer
  • Effect Moderator - Approximate Age of Server Who Interacts with PP Buyer [ Time Frame: 9 Months ]
    Data about the approximate age of server who interacts with PP buyer
  • Effect Moderator - Server and PP buyer Interaction - Duration [ Time Frame: 9 Months ]
    Data about the duration of the alcohol service request
  • Effect Moderator - Server and PP Buyer Interaction - Server Comments [ Time Frame: 9 Months ]
    Descriptive data about comments from server
  • Effect Moderator - Server and PP Buyer Interaction - Server Interference [ Time Frame: 9 Months ]
    Descriptive data about the attempts by server to intervene and not serve
  • Effect Moderator - Onsite or Off-site Premise [ Time Frame: 9 Months ]
    Data regarding if premise is onsite vs. off-site
  • Effect Moderator - New Mexico or Texas [ Time Frame: 9 Months ]
    Data regarding if premise is located in New Mexico or Texas


Original Secondary Outcome: Same as current

Information By: Klein Buendel, Inc.

Dates:
Date Received: November 21, 2016
Date Started: December 2016
Date Completion: July 2018
Last Updated: December 19, 2016
Last Verified: December 2016